We Put You on the Road to Success
Success online begins by selecting the right service provider. e-Business Express can help put your online business on the road to success by providing:
Applications to Manage Your Site
Today most building and management of your web site can be done online, saving time and effort. The e-Business Express Control Panel Software applications feature a highly intuitive point-and-click graphical interface including easy-to-use tools for handling most site maintenance. Through our exclusive control panel you can...
- Create Web sites with a free site builder tool, or many of the popular site design packages including Microsoft FrontPage, Macromedia Dreamweaver or Active Server Pages;
- Set up e-mail accounts, aliases, and autoresponders;
- Automatically submit your site to the top search engines;
- Control, upgrade, manage, and modify your site(s);
- Establish an e-commerce storefront with MIVA Merchant;
- Automatically add ssl secure certificates;
- Add domains and subdomains;
- Add mailing lists;
- And much more.
Bundled Services
The e-Business Express e-commerce hosting plans offer hosting, a merchant account and choice of VeriSign Payflow Link or Authorize.Net gateway service. Often, building an online business can mean sourcing many different providers. In order to build an e-commerce site you need a hosting service provider, merchant account provider and a gateway service. You can save time and simplify things with e-Business Express because we bundle the services you need to support your online business.
30-Day Money Back Guarantee
We believe that success online begins with the right service provider. If you find e-Business Express is not the right service provider for you, we will refund your money. Your satisfaction is very important to us. All packages come with the e-Business Express 30-day unconditional money-back guarantee.
Uptime Guarantee
We strive to provide 100% web site uptime. The term "Web Site Uptime" means the percentage of a particular month (based on a 30 day month, 43200 minutes) that the content of your Web site is available for access by third parties via HTTP and HTTPS, as measured by e-Business Express systems/services. If your Web Site Uptime is less than 100%, e-Business Express will issue a credit to your account in accordance with our Uptime Guarantee Schedule.
Support Services
You can't afford down time. That's why support services are so important to the overall success of your online business. At e-Business Express we have developed best-in-class support systems to protect your online business. Our support systems include an online incident tracking system, daily incremental and weekly full backups, and 24-hour site monitor. Also, our web servers are equipped with hot swap Seagate Baracuda/Cheetah drives and dual-redundant hot swap power supplies to ensure your business stays online all the time.
3rd Party Software Support
In the world of web hosting it is very uncommon for hosting companies to support third party software. But we do. If you rely on software such as MIVA Merchant we don't feel you should be left in a lurch because the modules don't seem to be working properly or it's not clear whether a problem is with the host or the software. e-Business Express offers email and phone support for all of the products that we host. Additionally, all support costs are included in your hosting fees. In fact, we not only support but also design, and develop MIVA Merchant sites. MIVA is the most popular e-commerce platform in its class today. As a result many developers have developed plug-in modules for MIVA. The up side to this is greater store functionality through add-on modules to support such functions as PayPal payment acceptance, discount tracking, email newsletters, etc. The down side is support typically must be provided on a module-by-module basis by the developer of each module. e-Business Express provides a single source for all your MIVA Merchant support needs including the modules.
24- Hour Site Monitoring
If your site ever crashes, the ability to notify the technicians right away is critical in minimizing down time. e-Business Express proactively monitors the servers housing your web site to ensure optimal performance. We have a number of system monitoring scripts designed to monitor, report and fix various system processes according to a regiment of criteria. Our scripts ping the servers every few minutes to make sure that each server is accessible from within and outside our network. If the server cannot be pinged, the script pages our system engineers immediately for rapid correction. We also monitor disk space usage through a script that checks the free space on our servers' hard drives. In addition to our internal scripts, we use off-network servers to provide corrective action, notification and coverage for maximum protection of service delivery. Using these off-site machines gives us the ultimate guarantee that we can provide the uptime and reliability promised to you our clients.
High Speed Internet Connectivity
If your site is sluggish and slow due to your hosting service provider's connection to the Internet, you will lose visitors and business. e-Business Express' high performance hosting services are delivered through direct fiber optic connections with GlobalCenter (GC), Qwest Communications and AT&T. These Tier 1 providers service industry leaders such as eBay, Netscape, Yahoo! and USA Today. Because e-Business Express is on the Internet backbone through these three unique connections, we don't need to link to the Internet through an OC3 or T3 Telecom circuit. Instead, independent cables run inside our building directly from our data centers to all three carriers' points of presence. These lines can handle the bandwidth of several times the bandwidth of an OC3. Whatever your bandwidth needs may be, e-Business Express has the scalability to meet them.
Site Scalability
As your online business grows, your resources must be able to grow on demand to accommodate that growth. e-Business Express has developed a series of web-based solutions that build on one another to offer a complete e-business solution for the small to medium-sized business. Also, e-Business Express runs on Linux the fastest-growing operating system in the world. Linux has also proven to be quite scalable, as a site's popularity grows, Linux typically has no problem keeping up with the demand for additional resources.