Around 1:30am (EST) the Authorize.net payment gateway went down. The source of their issue has not been released to the public as of yet thus leaving many merchants and companies in the dark.

Until Authorize.net has resolved their issue we are encouraging all of our Miva Merchant clients whom use Authorize.net to switch the payment method in Miva to ‘Credit Card Payment with Simple Validation’. This payment method simply collects the card data so that it can be manually processed at a later time.

If you do not know how to switch your payment method in Miva to credit card payment with simple validation check the steps below or feel free to contact us at 1-877-907-3277.

Here are the work around steps to enable CC w/ Simple Validation:
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There is a bug in MIVA 5.5 caused by only having one country available at checkout.

Here is the fix for that issue:
On ACAD, ACED and OCST pages, Customer Fields tab find:

Code:
<mvt:item name=”countries” param=”Customer_BillCountry” />

Replace with:

Code:
<select name=”Customer_BillCountry”>
<mvt:if expr=”g.Customer_BillCountry NE ‘US’”>
<option value=”" selected>&lt;Select One&gt;</option>
<option value=”US”>United States</option> <mvt:else>
<option value=”">&lt;Select One&gt;</option>
<option value=”US” selected>United States</option> </mvt:if> </select>

If you are using Miva’s built-in PayPal module and you periodically only get order notifications from PayPal, here is why. This is a common issue when using the built in Miva PayPal module. The built in module will not send order details back to your Miva admin unless the shopper chooses to “return to merchant” after they have placed payment via PayPal. So in this case you will end up with an email from PayPal but nothing from Miva.
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