If you are using Miva’s built-in PayPal module and you periodically only get order notifications from PayPal, here is why. This is a common issue when using the built in Miva PayPal module. The built in module will not send order details back to your Miva admin unless the shopper chooses to “return to merchant” after they have placed payment via PayPal. So in this case you will end up with an email from PayPal but nothing from Miva.

Fortunately there is a third party PayPal module for Miva that eliminates this issue. If you feel that you would like to have us perform the installation of this module, let us know.

If you have any questions regarding this, let us know.

Thank you again for your patience.

Have a great day.

This entry was posted on Thursday, March 19th, 2009 at 5:01 pm and is filed under Miva Merchant. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.